Age Friendly Business
Why we become an Age Friendly Business....
Looking after your older customer isn’t just good business, it’s an increasing necessity in our world today. Our older demographic is growing and, while most older people are healthy, independent individuals, there are still steps The Bridge House Hotel can take to make the experience more comfortable, and to signal strongly that The Bridge House Hotel value their business. It is just good customer service really! We know that by making a few small changes you will see our customer base increase and, most importantly, The Bridge House Hotel will gain the reputation as an Age Friendly Business and see repeat business from a very loyal demographic.
❖ “The feedback from customers who notice the Age Friendly poster on the wall is extremely positive. They are all very impressed with the idea of there being extra facilities for those who fit the category”.
❖ “Our customers seem to be happy with the extra attention. Each staff member is playing their part to assist.”
❖ “We proudly have the Age Friendly logo on all our emails, to spread the message of good customer service to all our customers, not just the older ones.”
The Bridge House Hotel is delighted to be on board!
